Terms and Conditions

Hostel Policies:

Payment Methods:

  • CLP - USD - Credit cards.
  • You can pay in Chilean pesos, US dollars or with debit and credit card (additional charge 4%).  

Taxes not included:   

  • All Chilean residents must pay 19% VAT.

Free cancellation up to 48 hrs before arrival:

  • Cancellation or modification of free reservation up to 48 hours before 00:00 hours on the day of arrival. For non-presentation or cancellation after 48 hours, the first night reserved will be charged (except for New Year reservations where 100% of the reservation will be charged).  

The hostel is not responsible for monetary losses or other personal values.

Children up to 4 years free:

  • Children up to 4 years can stay free with their parents, using the same beds as adults. If you need an extra bed you should check for availability.  

Pets are not allowed  

Non-smoking house  

Cancellation policies:

Clients can cancel or modify their reservations without charge up to 48 hours before midnight on the day of arrival (Chilean time). If they do so after this period, they will be charged a penalty of 100% of the total amount reserved for one night. In the case of reservations that include the night of December 31, the cancellation penalty is 100% of the reservation.

Charge for non-presentation:

One night at the contracted rate. In the case of reservations that include the night of December 31, the penalty for non-presentation is 100% of the total reservation.

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