Terms and Conditions

Hostel Policies:

Payment Methods:

  • CLP – USD – Tarjetas de crédito.
  • You can pay in Chilean pesos, US dollars or with debit and credit card (additional charge 4%). 

Taxes not included:  

  • All Chilean residents must pay 19% VAT.

Free cancellation up to 48 hrs before arrival:

  • Cancelación o modificación de reserva gratis hasta 48 horas antes de las 00:00 horas del día de llegada. Por no presentación o cancelación después de 48 horas se cobrará la primera noche reservada. Para reservas en Año Nuevo, la cancelación es gratuita hasta 30 días antes de la llegada, fuera de ese plazo se cobrará el 100% del valor de la estadía. 

The hostel is not responsible for monetary losses or other personal values.

Children up to 4 years free:

  • Children up to 4 years can stay free with their parents, using the same beds as adults. If you need an extra bed you should check for availability. 

Pets are not allowed 

Non-smoking house 

Cancellation policies:

Clients can cancel or modify their reservations without charge up to 48 hours before midnight on the day of arrival (Chilean time). If they do so after this period, they will be charged a penalty of 100% of the total amount reserved for one night. In the case of reservations that include the night of December 31, the cancellation penalty is 100% of the reservation.

Nos reservamos el derecho a cancelar reservas unilateralmente por motivos de mantención, fuerza mayor, errores en precios, catástrofes naturales y otras causas ajenas al hostal.

Charge for non-presentation:

One night at the contracted rate. In the case of reservations that include the night of December 31, the penalty for non-presentation is 100% of the total reservation.